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How do I access the app?

Simply click on the link below to get our app(no download required)

card.deanscharlotte.com

How do you add our app to your phone?

After you open the app on your phone’s browser(Safari for iPhone, Chrome on Andriod), just tap on the menu function of your phone and choose “add to Home Screen” option.

Video instructions: Videos

F.A.Q.

 

How often should the shoe be polished?

Shoes should be shined once a week, maybe every two weeks, depending on the frequency of wear. If you only wear your dress shoes occasionally, we recommend shining them once a month or the night before you wear them. You’ll be surprised how much longer the shoes will last when you take proper care of them. Shines are one of the services we provide at the shop.  

Is it safe to stretch shoes?

Are shoes too tight?  Stretching is an option for your footwear that may be a bit too tight…leather shoes do stretch the best.  We can stretch the width, the length, or both.  If you have boots that might not slip on as well as they should, we can also stretch at the instep or the calf portion of the boot for a better fit.  We are also able to stretch in the area where you might have a bunion to make that area a bit more comfortable.  Stretching shoes or boots do not hurt the integrity or shape of the shoe.

Are shoes worth repairing?

If the upper part of the shoe dries out or starts cracking, then it’s not worth repairing.

 A repair can give them several extra years of life, and leave you feeling like you have a brand new pair of shoes.

That’s why our shoe repair is a simple and easy trick for saving money.

Can you fix a High or Short Heel?

We can change the height of the heel of your shoe by heel Inserts/external heel raises and adjustable heel lifts.

Can you repair Cork Wedge Heels & Sandals?

We can repair cork wedge heels, sandals, and soles.  We also offer related services like fixing the strap on wedge shoes.

How many times can you resole shoes?

Quality, well-maintained men’s shoes can be resoled seven to 10 times at a fraction of the cost of new shoes. With new soles and heels, and reconditioned uppers, the shoes will look like new, yet retain that broken-in, comfortable feel. It is not uncommon for a man to get 30 years out of a good pair of shoes. Quality women’s shoes can be resoled three to five times.

Does shoe repair considered recycling?

Shoe repair is among the oldest forms of recycling. Each year, the shoe repair industry keeps some 62 million pairs of shoes out of landfills and on consumers’ feet. So next time you invest in footwear, get some advice from a shoe repair professional.

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Address

2925 Selwyn Ave
Charlotte, NC 28209

Phone

704.334.8985

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